Forum Discussion

MarianeVezina's avatar
MarianeVezina
Community Member
8 years ago

Storyline is locked by another process

I need some help.  I was trying to publish the file to LMS and it crashed and closed by itself partway through.  I though I would try again, but I keep getting a message "The project "Storyline" is ...
storyline 360
DebraBeach-e66f's avatar
DebraBeach-e66f
Community Member
7 years ago

Having the same issue. I tried opening Storyline first then browsing for the file (got the same error message), Opening the file from it's location (got the same error message), Change the filename (this is an awful work around especially when I have to name files in a specific way for the client......got the same error message). I am rebooting my computer, which necessitates closing the many files and programs I need to use (MS Word, Teambox, Outlook, Chrome for my Google Drive backup files, IE so I can view the clients original modules which have flash in them on the three monitors. After rebooting, Articulate asked me to log in again to the software and once I did I the file opened. Hope this helps others and provides info to Articulate so they can fix this issue.

DesarrolladorSt's avatar
DesarrolladorSt
Community Member
7 years ago

HEllo,

I think that the issue could appear for different reasons, I made a copy in another folder and that allowed me to open the .story file. That worked for me.