Forum Discussion
MarianeVezina
8 years agoCommunity Member
Storyline is locked by another process
I need some help. I was trying to publish the file to LMS and it crashed and closed by itself partway through. I though I would try again, but I keep getting a message "The project "Storyline" is ...
LeslieMcKerchie
6 years agoStaff
Hello Valde and Grant,
Thanks for contacting us to share what you are running into when working on and saving your projects.
You mentioned the troubleshooting you've already done, so I've opened a support case on your behalf so that you can work directly with one of our support engineers to understand what is happening and how to resolve it.
You each should be hearing from someone soon.
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