Forum Discussion
MarianeVezina
7 years agoCommunity Member
Storyline is locked by another process
I need some help. I was trying to publish the file to LMS and it crashed and closed by itself partway through. I though I would try again, but I keep getting a message "The project "Storyline" is ...
LeslieMcKerchie
4 years agoStaff
Hello Azeez, and welcome to E-Learning Heroes. 😊
Thank you for reaching out and sharing that you're experiencing a similar problem.
We recommend working locally, typically your C: Drive, with your software, project files, and all assets to prevent any file corruption.
Follow These Tips to Reduce Your Risk of Corrupting or Losing Project Files
If you'd like to work directly with our support engineers to investigate what's happening with your permission, you can share your .story file privately by uploading it here. It will be deleted when troubleshooting is complete.
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