Forum Discussion
Storyline Issues when publishing in Rise
Hi,
I'm encountering issues with the storyline blocks in my Rise course when I publish it either on review 360 or for scorm. Audio doesn't play on some slides and sometimes a black screen appears ...
Hi Kiefer,
Thanks so much for reaching out. I have a few questions for you!
- I understand you've used different devices to test this. What browser are you currently using? Is there a change in the Storyline Block experience if you use a different browser?
- Have you tried testing your course using SCORM Cloud? Here's how to test your course in SCORM Cloud:
If you can replicate the behavior in SCORM Cloud, would you be willing to share a link to your Rise course in a support case? We'd be happy to take a closer look on our end.
Thank you for your reply!
We have tested using Google chrome and Safari. Both had similar issues but on different slides sometimes. It worked without issues once on google after I deleted my browser cache but for other this fix didn't work.
When going through the course in scorm cloud there are no issues. But our clients ofter go through the courses using review 360 or the zipped file itself ,before uploading into their LMS, to give feedback. I have filled in the support case and added a link to review and the scorm file.
