Forum Discussion
Storyline latest version (ram bug)
Hi everyone,
I face a bug so the latest update of Storyline 360 not working on my laptop (
Dell - 20 GB - 1 TB nvme ), versions ( 24 May, 4 May) March version work perfect but after the update, I get an error message ( Available Memory is Low).
I tried searching on Internet but nothing help me, so please I hope the Storyline team can fix this problem as fast as possible.
thanks.
Hello,
Sorry you ran into this snag!
I've opened support case 03227737 on your behalf so our support team can take a closer look at what's happening with your installation. You're in good hands!
- christophedebarCommunity Member
Same prob ... any version after March 30th and I can't preview or publish files of around 50mb.
I've already opened a case but if anyone has a quick fix here then pls let me know
Hello christophe!
Sorry to hear you are having trouble with previewing and publishing your files. I did not see a support case open so I went ahead and created one on your behalf. We will be in touch shortly.
Thank you!