Forum Discussion

KenLiu's avatar
KenLiu
Community Member
13 years ago

Storyline preload handling

I have a series of mp4 videos at the beginning of every slide as an intro (plays automatically ), each of which is around 1 MB big and 5 seconds long. My questions are: 1, if this video hasn't be...
storyline 360
LaurenDuvall's avatar
LaurenDuvall
Staff
5 years ago

Hello Melissa!

Storyline loads the content automatically, so there isn't a way to uncheck this selection.

Is there a reason you'd like to opt out of preloading the video content?

MelissaWorkman's avatar
MelissaWorkman
Community Member
5 years ago

Hi Lauren,

Thanks for the reply. Long story short, I created a training in storyline with 9 recorded videos. Everything runs smoothly in articulate review.

When I uploaded the SCORM file to my LMS (Oracle Learn), end users are having major buffering issues. Our current LMS does not offer streaming as well.

I reached out to our LMS provider, and they advised to go back into Articulate and uncheck the "pre-load" slides option and that this should resolve the matter.

Thank you.

Melissa Workman
Training and Development Consultant
VIAVI Solutions
20250 Century Blvd
Germantown, MD 20874
+1 240-404-2214(direct)
www.viavisolutions.com

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  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    5 years ago

    Hello Melissa!

    Thank you for providing these details! It's helpful to know that your LMS administrator recommended unchecking preloading content in your Storyline 360 course.

    As I mentioned, this selection isn't available in Storyline 360, but if it makes it on our roadmap, I'll be sure to update you in this discussion!

    Also, your contact information came through when replying via email. This Peek video will show you how to edit it out if you’d like!