Forum Discussion
Storyline will not launch - help!
I've been using Storyline on my Mac (through Parallels, Window 11) for weeks without any issues. As of 1/24, Storyline will no longer launch. I've uninstalled, rebooted and reinstalled the applic...
Hi JordanMintz,
Sorry to hear that you ran into this issue.
Did you install any recent updates to your Windows environment or to Parallels that may have affected Storyline 360's functionality? As a troubleshooting step, please follow the steps in this article to remove all Articulate 360 files and registry keys from your computer so you can start with a completely fresh installation of Articulate 360. Then, please let me know if the issue has been fixed. If the issue persists, please open a case with our support team here to connect with a support engineer for further troubleshooting.
