Forum Discussion
Storyline360 Extremely Slow Saving/Opening
One of our users is reporting extreme slowness when saving or opening a storyline file - both Articulate360 and Storyline360 product installations are up to date, but the problem persists. What Can ...
Hi Everyone!
Great news! I'm happy to share that we just released Storyline 360 (version 3.82.31354.0), which includes a new 64-bit version of Storyline 360! Harness the processing power in modern computers with 64-bit Storyline 360. Large, media-rich courses benefit from increased stability and faster performance!
To use 64-bit Storyline 360, please update your Articulate 360 desktop app, then click the Install button next to the Storyline 360 app with the 64-bit and beta labels. The Install button will change to an Open button when the installation is complete.
This was highly requested, so we hope it serves you in your course creation! If you run into any snags, don't hesitate to contact our team in a support case.
Hi Michael,
I appreciate you reaching out and sharing your experience. Performance issues are certainly ones we want to be aware of and help folks with.
I've opened up a support case on your behalf so you can work directly with one of our support engineers to see if we can get to the bottom of this for you.
You should be hearing from someone via e-mail soon.
