Forum Discussion
Storyline360 Quits if Offline
This is something that bit me recently when I was travelling and didn't have an internet connection. I found that if Storyline360 can't connect to its authentication/authorization server, then the pr...
I always have to close my project if Articulate cannot detect an internet connection. It will tell me to sign-in with Articulate 360.
So annoying to be working away and suddenly you are kicked out of working.
Hi Silverfire,
Thank you for sharing these details!
I have a few follow-up questions to help narrow this down. allennation-602 Please feel free to answer the following questions as well so we can help you out!
- Does this happen in a brand new Storyline project, or only a specific file?
- Does the sign-in prompt appear every time your internet connection drops, or is it intermittent?
- Were you connected to a VPN when this happened?
- Which version of Storyline 360 are you using?
