Forum Discussion
Storyline360 refuses to open under Parallels
I'm having the same problem, and yes, it's been going on for about a month. A few weeks ago I could still open a file that I had opened recently that I had sitting on my desktop. Once I had it open, I could often (but not always) open another file. I could never open it from the Articulate360 app. Same thing--it would start to open and in task manager go from some % down to 0%. Other times it just did nothing at all.
I went away for a week for vacation and when I came back, I couldn't get it to open at all, even from the file on my desktop. Yesterday someone from IT did something--I'm not sure what--and I was able to open it from a file on my Parallels desktop again. It was very unstable. It crashed a couple of times and then was very slow to respond. Then this morning I couldn't get it to open at all, so I'm back to where I was a week ago. I have several projects that I'm now falling behind on and am getting somewhat desperate and wondering if I need to get a PC.
Your issues sound exactly like mine. The first time I got SL360 to actually run I started working on a project and SL360 crashed on me. The .stroy project became corrupted, yet I was not saving during the time of the crash. I dare not use the software now until this failing to start is resolved.
If I receive a solution from the support team, I'll share it here incase your support doesn't get the memo. Please do the same if you resolve it. I'm glad not alone on this.