Forum Discussion
Storyline360 refuses to open under Parallels
To start this off, I am communicating with the Articulate Tech Support staff, but sadly we have yet to find a solution to my issue. So I am hoping there is a Mac user on here who might have dealt wit...
I just had a lengthy chat with tech support. They discovered the cause of MY problem. Even though I had a new Parallels install and a new Windows 11 install, I was missing Microsoft 11 Desktop Runtime for both x64 and x86. After adding them, Storyline360 launched every single time. Good luck!
Thanks, AaronBurgessAU
I was excited to try this out, but it didn't work for me. The mystery continues, and in the meantime I'm working on two different computers, which is not ideal.
I was really hoping my fix would follow over to yours. Good luck in finding a soluiton, hopefully your tech support can resolve your probelm as well. It was so frustrating.