Forum Discussion
Storyline360 will not save because it says I don't have enough memory.
Myself and s couple of members of my team are experiencing the same issue - any help would be much appreciated
Hi Harriet!
Articulate Support's been helping me with this. I don't know if you have the same root cause as I do for this problem, but here's what they told me.
<--
This issue seems to happen on machines using Intel(R) Iris(R) Xe Graphics. Thanks so much for letting us know about this. We've logged it as a possible software bug.
As a workaround, let's create a custom project thumbnail. Here's how:
https://360.articulate.com/review/content/d475262c-1a53-47aa-b9a6-f16ceb6a0dcd/review-->
I created the custom project thumbnail as they asked, and I haven't run into the issue yet. Here's hoping it stays that way.
-Dustin.
Thanks Dustin! I will have to give it a go
I have a new laptop with Intel(R) Iris(R) Xe Graphics and I'm also encountering this out of memory error. Storyline is also crashing—displaying a white slide view with a red x through it from corner to corner.
I've submitted a case. Hopefully this will be fixed soon.Hi
I have been told that the issue may be due to running 32 bit software alongside Storyline 360 (for example word, excel etc.)
For me closing such software down whilst I am using Storyline is not practical and I am unable to get 64 bit versions of software.
Hopefully there will be a fix soon
