Forum Discussion
Storyline360 will not save because it says I don't have enough memory.
Hi there,
I am having a similar issue and this is what it looks like. I also see a big red x over all my slides when they are in slide view.
How do I correct this?
Hi Karina,
This thread is about users who are affected by a known issue that occurs when Storyline 360 is installed on a machine that uses 11th gen Intel processors. This specific combination of software and hardware causes a memory leak to develop, causing performance issues while using the application. I'd like to ask a few questions to see if you are affected or not:
- Are you working locally when making changes to your course?
- Does importing your existing slides over to a new project help?
- Does repairing your Storyline 360 installation fix the red X that appears on your slides?
If none of the above help, please reach out to our customer support team so we can take a closer look at your project file and computer information to figure out what's happening. Let me know if you have any questions, I'm glad to help!
