Forum Discussion
zhikunliu
7 months agoCommunity Member
Storylines publish error
I got publishing failure to review360 in recent days as below. I tried other files which was successful published before and change connection, restart pc, whatever I could.
I ask others to test...
KendalRasnake-1
7 months agoCommunity Member
Hi,
I recently had an error when trying to publish to Review. I fixed it and perhaps this will work for you, too:
- Launch the Articulate 360 program on your computer. (Not Storyline)
- Sign out.
- Sign back in
- Go back into Storyline and attempt to republish.
This webpage on Diagnostics might help, too.
zhikunliu
7 months agoCommunity Member
Thank you for the help. Unfortunately, it didn't work for me. I even restarted my laptop after logout. maybe I need to re-install the application and have another try.
- EricSantos7 months agoStaff
Hello zhikunliu,
Good to see Kendal jumping in. Thanks for getting in touch with support as well!
I saw you’re already working with Woojin. That’s great. Keep going with him so we can get this figured out.
Let’s continue the conversation in your support case to keep all the information in one place, but I’m happy to assist further as needed.
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