In my project, in many of the StoryView scenes, some slides overlap another slide. I have tried dragging the top slide to an adjacent position but they always revert to overlap another slide. I have attached an example. Any thoughts on how to resolve this please. Thanks in advance.

Hello All - I've run into the same issue and read the various thread here related to this. Just wanted to share an accidental fix that I discovered, seemed to work for me (but nothing else out of the recommended solutions did). So I simply created another, dummy, scene, and made that the red-flagged starting scene. For some reason, this simple removal of starting scene status from my scene with the overlapping slides made the overlapping disappear and the slides appear neat again. Go figure! Hope this simple solution works for others as well (but could be a bit of a bug for the Articulate team to pick up)?

Hi JoeFursdon, I hear you, and you’re right to call out how frustrating this is. This overlapping in Story View isn’t considered expected behavior, but it has historically been a visual editor issue only, meaning it doesn’t affect published output or the learner experience. Because it’s been difficult to reproduce consistently across projects and environments, it hasn’t had a definitive fix over time, which is why you’ve mostly seen workarounds shared in the thread. That said, if you’re seeing this in a current version of Storyline, the best next step is to submit your Storyline file to support so the team can review it against today’s builds. You can open a support case here. Thanks for calling it out and for your patience! Feedback like this really does help us decide where to take a closer look.

Hi Doug no example attached but try sliding the view button in the bottom right hand corner of the screen up and down it might resolve it.

Hi Wendy Thanks for your response. I have tried sliding the view button but it makes no difference. Also have attached an image again (hopefully!) Doug

Hmm...have you tried closing Storyline and reopening see if that readjusts it? Also, if you put it into edit view with the thumbnails down the side, can you move the slides in that view and then look again in Story view

StoryView Slides overlapping | Articulate

15 Replies

JoeFursdon
Community Member
4 days ago
I'm also having this issue, luckily it's just a visual thing and doesn't effect the end user experience. But still frustrating that it hasn't been addressed!
- EricSantos
  Staff
  3 days ago
  Hi JoeFursdon, I hear you, and you’re right to call out how frustrating this is.
  
  This overlapping in Story View isn’t considered expected behavior, but it has historically been a visual editor issue only, meaning it doesn’t affect published output or the learner experience. Because it’s been difficult to reproduce consistently across projects and environments, it hasn’t had a definitive fix over time, which is why you’ve mostly seen workarounds shared in the thread.
  
  That said, if you’re seeing this in a current version of Storyline, the best next step is to submit your Storyline file to support so the team can review it against today’s builds. You can open a support case here.
  
  Thanks for calling it out and for your patience! Feedback like this really does help us decide where to take a closer look.
BalintKoller
Community Member
3 years ago
Sorry about that Doug.... then it really does sound like a bug that the Articulate team may want to investigate. Actually, in trying out all the workarounds, I've also tried copying all my slides into a new project, but that only resulted in most of the formatting going haywire (even though it was a straight copy/paste), so would not recommend that one.
- KylaRobinson
  Community Member
  3 years ago
  Thank you for adding this comment Balint! I was having the same issue and this fixed it for me!
DougMcCormick
Community Member
3 years ago
Thanks for your suggestion Balint but unfortunately it didn't work for me. 6 years since I reported this issue so glad you have refreshed it for the Articulate team.
BalintKoller
Community Member
3 years ago
Hello All - I've run into the same issue and read the various thread here related to this. Just wanted to share an accidental fix that I discovered, seemed to work for me (but nothing else out of the recommended solutions did). So I simply created another, dummy, scene, and made that the red-flagged starting scene. For some reason, this simple removal of starting scene status from my scene with the overlapping slides made the overlapping disappear and the slides appear neat again. Go figure! Hope this simple solution works for others as well (but could be a bit of a bug for the Articulate team to pick up)?
LeslieMcKerchie
Staff
10 years ago
Hi Doug! Looks like your case has been received (00677258). You should be hearing from someone soon.

Thanks for the follow-up.
DougMcCormick
Community Member
10 years ago
I kave submitted a copy but I did see an error message during the upload. If not received, please advise and I will resubmit.
LeslieMcKerchie
Staff
10 years ago
Hi Doug! One for support at least it sounds like :)

If you could submit your .story file here that would be great.
DougMcCormick
Community Member
10 years ago
Reset to 100% (96dpi) but sadly, no change. Maybe one for the Development Team?
WendyFarmer
Super Hero
10 years ago
Is your DPI setting 96DPI - if not that can sometimes cause things to display differently. See this article

http://en-au.articulate.com/support/storyline-2/articulate-storyline-dpi-support-sl2
DougMcCormick
Community Member
10 years ago
Hi Wendy

Tried these, no change.

Also I had previously tried creating a new scene and moving the slides to this scene. It seemed to cure the problem for a while and then the problem started again. Not sure though what might have restarted the problem in that situation.