Forum Discussion
Strange line in the header
Hi, for some time now I see this strange line in the header just below the image in Rise. Please see the image attached. This line also appears when published as SCORM and uploaded into LMS. Unfortunately this completely ruins the look. Do you know why this is happening/can you please fix for the next update?
Thanks!
13 Replies
That line marks the completion of the module. It gets longer as the learner moves through the course. (Similar to a video play bar.)
No, unfortunately this line is there from the start and has nothing to do with the completion. Its not there with that other Themes ;-)
My apologies.
Could you post a picture and state the theme?
This is a difficult issue as not everyone will experience it, I diagnose and provide a fix here, you can install this as a theme component if you need the fix today. It has to do with Apex theme, the use of an SVG image, sub-pixel rendering and high resolution monitors.
Aha. Now I understand. Iris - are you using Apex?
Hi Karin and Phil,
yes I am using Apex as it fits our branding very well. And we are using it for all our modules, and the bug was only recently seen. Changing the theme now would be a pain. And seeing Phil's video, this is obviously a bug and should be fixed, I hope.
@Phil: can you provide the details to change the code in inspection? Would it then also be displayed in that way when exported as SCORM and uploaded to LMS?
Iris, yes this type of change does not involve Rise's text editor, so the fix needs to be applied to the exported course, I have some documentation here. I recommend keeping all your changes in a separate file that you add to the course files, never modify the css files that are part of the exported Rise files.
Thank you Phil. I however hope that Articulate comes up with an update in this regard.
Seeing that this comment is 2 years old, I'm assuming that there's been no updates done. I'm using the Apex theme (for the first time) and the faint line that IrisSchlabitz had commented from before is still an issue. It really does ruin the look and feel so I would now have to change the theme and match up all the other elements. I hope Articulate sees this and fix if it's a bug.
Hello KLO0609,
Thanks for reaching out! I tested this on my end with the Apex theme and did not experience this line.
- Do you experience this if you use a different image in your cover photo?
- Are you experiencing this when viewing the course in Preview or in a published output?
- What browser are you using? Do you experience this in an incognito window?
We'd be happy to take a closer look at a screen recording of this behavior and a copy of your course. You can share it in this thread or privately in a support case.Looking forward to hearing from you!
LucianaPiazza you can add my video (in this thread) to the ticket, I show how to adjust viewport to replicate the issue.
