Forum Discussion

AnnaSantiago's avatar
AnnaSantiago
Community Member
2 years ago
Solved

Stunning One-Time Loop Gif: Click Replay Reveals a Motionless Wonder

I added an animated GIF that loops once on a slide, and it works perfectly the first time. However, when I click the Replay button to view the slide again, the GIF does not animate. I have enabled t...
storyline 360
  • KellyAuner's avatar
    KellyAuner
    2 years ago

    Hi Anna and Peter,

    I have some great news to share! 

    We just released an update for Storyline 360. In Build 3.90.32850.0, we’ve included important fixes and new features. One of the bugs we’ve fixed is:

    • GIFs didn't replay on revisited slides that were configured to reset to their initial states

    Launch the Articulate 360 desktop app to take advantage of this update, and select the Update button next to Storyline 360. You’ll find our step-by-step instructions here!

LucianaPiazza's avatar
LucianaPiazza
Staff
9 months ago

Hi LewisHaughs-c8a,

Great call opening a support case! I see that you're working with our colleague Mick. You're in excellent hands! 

We'll continue the conversation over in your case. 

Have a wonderful start to your week! 

LewisHaughs-c8a's avatar
LewisHaughs-c8a
Community Member
9 months ago

Hi Luciana 

Mick took a look but unfortunately it looks like non-looping gifs will not replay in Storyline, he suggested an mp4 instead. Not ideal but will work something out. 

Thanks