Submit does not show on a question slide. Next does but is inactive.

Hi Kate,

Thanks for sharing those screenshots of what some of your learners are experiencing. If you're unable to replicate the issue and it's happening to a small number of learners, I'm afraid there's no quick fix for it.

You can try testing the course in a different environment, such as SCORM Cloud, and sending invitations to those affected to see if similar results appear. If possible, you can also have them try the course in other browsers outside of Chrome/Edge, to see if that helps. 

I'm sorry there isn't an easy solution here, but if this keeps happening in the future, you can connect with our support team for additional guidance!