Forum Discussion
Success Factors Scorm content not completing
Hi
I am hoping that someone will be able to help me. We have just launched Success Factors LMS and we have IContent where we are hosting all of our Scorm 1.2 content. All of the completion criteria is set correctly on Success Factors LMS, but having completed the online course, it is not showing as complete. Can anyone advise might be wrong. When it was hosted on skillport it completed without any problems.
Thank you
Vanessa
- Jerson-CamposCommunity Member
Hi Vanesssa,
Thats the system our company uses. It might be a setting when you created the eLearning item. When you go to the eLearning item,(1) look for online content in one the panels, (2) click on the online content and (3) make sure that "record learning when content is passed" is checked.
- VanessaClothierCommunity Member
Hi Jerson
the course has that field ticked but when I complete it, it is still not showing as complete on my learning history in the LMS. Vanessa
- Jerson-CamposCommunity Member
There might another setting that it's missing. I'm actually the noob when it comes to the LMS and somebody else deals with that headache. :)
- Jerson-CamposCommunity Member
Is it supposed to record by slide completion or quiz score?
- VanessaClothierCommunity Member
It is recording by slide completion. There isnt a score associated with this course
- Jerson-CamposCommunity Member
If there are any branching slides, make sure to account for that and reduce the number of slides that have to be seen. It could also be a computer issue. One of my courses was working fine for the majority of the users except for about 10%.
- EmilyBurnettCommunity Member
Hello Vanessa,
Looks like Jerson has got you situated here. Welcome to the community!
- RobynDeMongCommunity Member
I'm having a similar issue. Just launched a course and it's completing some people and not completing others. I thought it was an IE issue since it worked for me on IE9 but it's a random thing. Some people are using IE10 and it's completing but for a few it isn't. Any ideas? I am using Success Factors as well and the record learning when complete box is checked.
Thanks!
- EmilyBurnettCommunity Member
Hi Robyn,
You may want to test your course on the SCORM Cloud to see if you get the same issue there.
- liliansoonCommunity Member
Hi Vanessa,
Try adding a bit of javascript on the last page.
Just add a trigger on the last page > execute javascript > add the following in the script box
SetStatus("completed")
and decide when you want the status to be set as completed.
I prefer it to be triggered when timeline starts on the page.
See if this helps. I've had to struggle with this for hours and hours and this is what we do now. Hope that helps.
:-)