Forum Discussion
SVG File Issues
I'm having trouble incorporating .svg files to my storyline file. When I add the .svg files (Picture 1), the color and fill is perfect on the screen. When I preview/publish the file, the fill seem...
Hi Maura!
One thing we discovered while tinkering with the svgs is that we had to export twice. For some reason, the first time we exported from Illustrator, it pulled in the images fine but distorted on preview/publish like my screenshots above. My co-worker, on a whim, exported the image again (she opened the previously exported svg and chose to export again) and for some reason, it fixed the image and brought in everything.
I don't know if it will work in your situation, but it's worth a shot. I also came across numerous help requests that mentioned things becoming grey-scaled when using svgs. Because it was not my issue, I didn't pay them much attention, but definitely worth a google to see if their fixes help yours!
Are you creating your images using Illustrator? If so, are using Asset Export or Save as SVG?
I've searched throughout the forum using Google and haven't been able to find the posts related to gray SVGs. Any tips?
Sorry for the delay; yes we use illustrator, but I don't have a license so I have to ask my co-worker. She used both asset export and save as and got the same result. I did not create my own image in this instance though. I used an .eps file from getty images and converted it to svg.
I don't remember any exact searches that I did, but I recall many instances on adobe's support site for things such as "fills in black" or "image turns grey/white" etc. Sorry I can't be of more assistance with that.
