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ChristinaClark-'s avatar
ChristinaClark-
Community Member
6 years ago

Text appears cut off at bottom of text entry field

I'm using a text entry box for learners to enter a transcript for assessment. Once they have enough text to hit the bottom edge of the text entry, the bottom line appears cut off. My learners will need to type far beyond the size of the box, so once their text has hit the bottom, the last line of their text is always going to look cut off, which is distracting.

I've tried changing the text box format options but no luck. Any ideas?

22 Replies

  • Was there ever a fix for this?  I'm seeing this issue as well. I have just a small text box with one line of text and it cuts off the bottom of the text.

  • Hi John,

    I'm sorry you're experiencing this issue with text boxes! You are experiencing a bug in the software that has already been reported. I'm going to add your voice to the report. If there's any news regarding this bug, this conversation will be updated.

    Thanks for letting us know about this!

  • AlisaDempster's avatar
    AlisaDempster
    Community Member

    I am having the same issue.

    When I 'record screen' sometimes it automatically creates accurate input text entry sizes (which in this instance it works fine and the text is not partially cut off), but sometimes it just creates a larger text box than needed and I have to shrink it down to the text entry box size I want.

    I find that when I have to shrink down the boxes that were generated for me during the recording to be a single line entry -  it cuts off the text sometimes.

    I did delete the generated entry box and just inserted a new one (getting rid of the default margins and fill color) and that seemed to fix is for now but not entirely sure that it will work like this consistently.

  • Hi AL Dee,

    As you have probably read above, you are experiencing a bug in the software that has already been reported. Your voice has been added to the report. If there's any news regarding this bug, this conversation will be updated.

    I'm sorry you are experiencing this and thanks for letting us know!

  • KatSalthouse's avatar
    KatSalthouse
    Community Member

    I am also having the same issue. Please add my voice to the report

  • Is there any update on this? Seems like the issue has been floating around for 5 years! Please tell me there is a fix?!

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff

      Hi OnboardingTeam

      Thanks for letting us know you ran into this bug. We do not have any updates to share at this time. I have gone ahead and added your voice to this report. We'll be sure to update this thread in the future with any news so that everyone is in the loop!

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff

      HI BenjaminStro325! Thanks so much for checking in. I know this bug, text getting cut off in entry fields, has been around for a while, and I can see how that’s frustrating.

      We’ve logged it, but it’s not currently on our roadmap to fix yet. That said, we’re still tracking how many people are affected, and your follow-up helps us keep that picture clear.

      If we do make any changes, we’ll update this thread. Really appreciate you hanging in there with us.

      • BenjaminStro325's avatar
        BenjaminStro325
        Community Member

        Sure. It's not a huge bug by any means. Just an annoying one because you don't know it's happened until after you've scormed the course and most people when auditing their course don't check this. With that said, I'll either check it going forward or more than likely not even use this feature so I don't have to worry about it. Thanks for the reply.