Text blinking

Ugh, this is frustrating. I contacted support and got a list of things to do:

May I know if you happen to have gone through this article to ensure you followed the standard recommendations when working with Storyline 360 on a Mac with Parallels: https://articulate.com/support/article/using-articulate-software-on-a-mac-with-parallels-desktop

Most cases with issues like this are environment-related issues like outdated graphics driver or they’re running an older OS version which does not utilize DirectX 11 in the Guest OS.

Is the 16GB of RAM you mentioned, the allocated RAM for the virtual machine? Or is that the overall RAM you have in your Macbook? If ever you’ve only allocated 2GB of RAM to the virtual machine, try increasing it and see if the problem gets fixed.

Also, in Parallels 16 there is some improved support for graphics in macOS 10.14 Mojave and later. So, in case you’re running an older macOS version, I’d like to recommend you get an update if possible.

So far I've done pretty much everything on the linked page and still have blinking text. Now I am updating my High Sierra to Catalina. Here are my specs (obvi will be Catalina in about 30 minutes...)

I am running the trial and am in the middle of classes that use Articulate. I have my work saved on my drive, so I am not really worried about that. But I am worried that somehow I will not be able to reinstall my Articulate trial (which I haven't done yet, but am supposed to have done, I just learned, after disconnecting the shared folders.

SIGH. Maybe I will have to break down and buy a PC for this career. Please someone talk me down from that ledge and tell me that Mac/Catalina/Parallels CAN work smoothly and FAST (because it's also really slow, too).

Add me to the list of frustration.  I, too, have blinking text.  Been using Storyline for years.  Never had this issue before.  UGH!!!!!!!!!!!!!!!!!

I too am experiencing this after a scheduled update to Storyline. I'm running Mac OS High Sierra v. 10.13.6 with Parallels on Windows 10. Any fixes for this other than updating the whole dang OS?

I had exactly the same problem with exactly the same configuration as you, and upgrading to Catalina fixed it for me with no speed issues.

Hi Nicole,

Thanks for reaching out and sharing that you're experiencing a similar issue.

It looks like Katie explained the why above and that updating was able to help her as well as Lyn above:

In Parallels 16 there is some improved support for graphics in macOS 10.14 Mojave and later. 

You're welcome to work directly with our team as well if needed. You can contact them directly here.

Hello everyone, 

After updating to the latest Storyline360 version, I too have the same annoying problem of blinking text when trying to edit it. It really makes it impossible to edit text this way.

I have a MacBook Pro with MacOS High Sierra, a Windows 10 Enterprise machine with Parallel Desktop 16 for Mac Pro Edition. Updating to Catalina is absolutely NOT an option for me as I have some 32-bit apps (for example Adobe InDesign CS6) that won't run in the new operating system. Updating to Mojave "could" be possible if that's the only solution (32-bit app still "work" in Mojave) but I'd rather not do that either, as apparently 32-bit apps functionalities could be reduced or they could crash a lot. 

Any fixes for me ? 

Thanks in advance!

Hi Rosaria,

I'm sorry to hear you're running into this issue as well! I've opened a case on your behalf to connect you with a support engineer who can provide tailored support and provide the next steps for you.

Be on the lookout for a reply soon!

Thanks for confirming, Katie :)

So, is there even a solution for this? Anyone?

Thank you, Rosaria, it bloody works!

Drinks are on me. :)