Forum Discussion

LynnHarrison-46's avatar
LynnHarrison-46
Community Member
6 years ago

Text boxes lose size formatting

I am working in Storyline 360. Yesterday, I imported content from a PPTX and the text boxes for some slides widened off the slide (to as much as 3000 px!). I reformatted those text boxes  and saved the file to my local drive. Today, when I opened the file, many of the text boxes had reverted to their original size formatting (off the slide); however, they retained the new font formatting. 

Can anyone explain why this would happen and how I can correct it to ensure it doesn't happen again?

Thanks so much!

 

storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    11 months ago

    Hello, Everyone!  ✨

    I'm happy to share that we have released a new update for Storyline 360 (3.81.31200.0).

    In this update, we have implemented a fix for:

    • Storyline 360 didn't always preserve text formatting when using custom slide layouts or importing PowerPoint slide masters.

    As a first step, I recommend updating Storyline 360 to the latest version. Here's how:

    Update Authoring Apps

    If you have any questions, please let us know in this thread or privately in a support case.

    Have a great day! 

  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    6 years ago

    Hi there, Lynn. Can you tell me if the PowerPoint file included text boxes that were on a slide master? We have an issue documented where those text boxes are resized after importing.

    Let's try saving the file with a new name (Save As) to see if it clears any sticky formatting. If that doesn't work, we'd be happy to have a closer look at the file and lend a hand.

    • LynnHarrison-46's avatar
      LynnHarrison-46
      Community Member
      6 years ago

      Thanks so much for your response Crystal!  The ppt files do have text boxes on the slide master.  I will try your suggestion and reach out if I continue to have problems.  Thanks!

  • AshleyT-Pollard's avatar
    AshleyT-Pollard
    Staff
    6 years ago

    Thanks, Lynn for confirming. I can add this discussion to an open issue that our team is looking into where font sizes and text boxes set up in a PowerPoint slide master are resized when imported into Storyline. 

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    11 months ago

    Hello, Everyone!  ✨

    I'm happy to share that we have released a new update for Storyline 360 (3.81.31200.0).

    In this update, we have implemented a fix for:

    • Storyline 360 didn't always preserve text formatting when using custom slide layouts or importing PowerPoint slide masters.

    As a first step, I recommend updating Storyline 360 to the latest version. Here's how:

    Update Authoring Apps

    If you have any questions, please let us know in this thread or privately in a support case.

    Have a great day! 

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