Forum Discussion

SylviaWright's avatar
SylviaWright
Community Member
7 years ago

Text disappearing

Can someone tell me, please what's going on. When I type text in a text box all is well until I hit the return key to format the second line. The end of the first line disappears. HELP??? THANK YOU!! pics attached

 

Interestingly it all appears in preview mode???

23 Replies

  • SylviaWright's avatar
    SylviaWright
    Community Member

    It is now 2021 and this issue has again appeared. Fortunately, I kept this discussion, removed the tabs in my text and all is well. It does still seem to be an issue. Is there any progress on fixing this bug?

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff

      Hello Sylvia!

      This bug fix hasn't made it on our roadmap as we are currently prioritizing other bug fixes for upcoming Storyline 3 releases. 

      If our team decides to reroute, we'll be sure to update you in this discussion!

      • SylviaWright's avatar
        SylviaWright
        Community Member

        Thank you Lauren. It appears to be directly connected to using the tab key in a text box.

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  • yes, I have the same strange behavior on my 2 storyline installations (2 complete different computer) 

    regardless of whether I have installed the "multi" and "permanent marker" fonts

    the error survives copying the table to an empty document (with and without installed fonts)

    this would be worth for a support ticket, but i don't think articulate will fix the problem

    Update: I had a look direct in the sourcefile: this is some format info of one table cell

    FirstLineMargin="-5.625" CustomTabStops="223.3125" SpacingAfter="3.375"
    <ListStyle ListType="None" ListTypeFormat="Parentheses" BulletFont="Arial" />

    can it be, that there was bullet text (-> ListStyle) in the cell and then it was later deleted?

    was the original table imported from another program (-> CustomTabStops)?

    Jürgen