Forum Discussion

NicoleNeeser's avatar
NicoleNeeser
Community Member
7 years ago

Text Disappearing

I am typing text into a Text block and the text keeps disappearing.  I have to continually retype the text in.  This problem has been happening off and on for quite a while.  I am using the Chrome b...
rise 360
AlyssaGomez's avatar
AlyssaGomez
Staff
6 years ago

Hi Bijan,

I'm sorry you ran into this! Rise 360 definitely shouldn't delete all of the text you type. Can you help me with a few more details about what you're seeing?

  • What web browser and version are you using?
  • Do you notice an improvement if you switch web browsers?
  • Have you tried clearing your browser cache?
  • PatriciaWilber's avatar
    PatriciaWilber
    Community Member
    6 years ago

    This Q is about 3 months old...I think it may have been an Internet connectivity issue and seems to be ok right now.

    [cid:cc1d3c3f-5fdf-4c57-9e17-3b2554bc2ca7]
    Dr. Patty Wilber


    • Crystal-Horn's avatar
      Crystal-Horn
      Staff
      6 years ago

      Thanks for the update, Patricia. Quick note - when you reply via email, it includes your email signature with contact information in the public discussion.  You can edit it out of the post here if you wish!