Forum Discussion
ClaireB-857f8a8
3 years agoCommunity Member
Text entry showing up blank on iPad and mobile
My course has a text entry field for the learner's name on the first slide. No problems on desktop. I tested it on an iPad and mobile (both iPhone and android) and no such luck. The user can enter t...
LaurenConnelly
3 years agoStaff
Hello Claire!
I'm happy to help! We have an open bug where Text Entry fields will not set if the trigger, Jump to Slide, is attached to a shape when viewed on iPad/iOS/Android devices. Instead, we recommend using a button instead of a shape.
If this is different than what you're running into, do you mind sharing the .story file with us? You can attach it to this discussion or upload it privately in a support case.