Forum Discussion
The character are not Downloading
I am not able to download the character in storyline. So I request you, May you please resolve this issues.
Thank you
Hi, Satyam, and welcome to E-Learning Heroes! ✨
Thank you for reaching out! I'm sorry to hear you're having trouble downloading characters from the content library.
Please take a look at the article below, and let's start by checking the network endpoints and ports listed here:
If you are still having problems after adding those to your allow list, I'd encourage you to open a support case with our engineers so we can see what's going on.