Forum Discussion
The Connection Was Reset
I tried to see if this was a current issue, and I only found a post that was 5 years old. I keep getting "The connection was reset" when publishing to Review 360 from Presenter and Storyline. I have...
Hi Kim,
Thanks for reaching out!
I'm sorry to hear that you're experiencing this issue when trying to view the course that was published to Review 360. I'm happy to help troubleshoot and have a few questions to help me better understand the issue.
- Is this happening with only one Review 360 link? Have you tried viewing a different course?
- Have you tried clearing your cache? Here's how to clear the cache in most browsers.
- You may need to add these websites to your allowlist if they haven't been added already.
If you're comfortable sharing the link with us, I'd be happy to test it out on my end to investigate further. You can share it You can upload it here or privately in a support case. We'll delete it from our systems once troubleshooting is complete.
