Forum Discussion
The slide loader (black screen with dots) is small
Hi, the loader between slides (a black screen with dots) is to small and in the left top corner.
The module was 960*540px but I change it to 1920*1080. It seams the loader screen (html class : 'load-container') still remember the old dimensions and didn't update the new ones (I cant' get a screenshot because it's too quick). I tried to change any 960*540 occurrences to 1920*1080 in the xml files, but it didn't fix it.
Any ideas ?
Thanks !
7 Replies
It seams not to be a issue with previous content size, because it also happens on a new course, so it should be a bug of new Storyline version, I guess it's linked with the new scale process (using scale CSS property instead of recalculate the size and position of every elements in the slide).
Hi GregoryFauchill,
Thanks for the additional context.
We’ve seen other recent reports describing similar behavior with the slide loader appearing smaller or offset, so you’re not the only one noticing this. At this point, the key for us is being able to reproduce it consistently so the team can dig in further.
If you’re open to it, sharing a Storyline project where this happens, even a simple one, would be really helpful. You can post it here in the thread or share it privately, and we’ll delete the file when we’re done testing.
Hi, I've send the file and a video, let's see.
Thanks.
I'm also experiencing this Issue! Please post updates when the bug is fixed!
Hello ClemensKnzel-aa,
Appreciate you sharing your voice here. I've added your impact to the bug report. If you're open to sharing your project file with us, we'd be happy to take a closer look within a support case. We'll be sure to share future updates on a fix in this thread, so all are in the loop!
Thank you for adressing this issue in the last Update! Now everything is working as expectd with the slide-loader size!
