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JamieDeno-cd959's avatar
JamieDeno-cd959
Community Member
2 years ago

Third Party Integration for License Management

Good morning! My IT department is interested in centralizing all of our systems that require licenses in ServiceNow to better track usage and ensure that unused licenses are reallocated. This requires a 3rd party integration with Articulate360, and in researching Articulate's information and hearing back from their support, they currently don't support this. They recommended reaching out to the community to see if anyone else has tried this and found a successful route.

Thanks!

  • HollyHook's avatar
    HollyHook
    Community Member

    Hi Jamie, 

    From your Business App record in ServiceNow, could you add a related list to show RITMS associated a request asking for Articulate to be installed? 

  • Hi, Holly!

    Jamie might not be subscribed to this discussion, but you're welcome to contact them directly through their profile by clicking on their name and selecting Contact Me!