Forum Discussion
'This action is only valid for products that are currently installed'
When I try and access my desktop Articulate app I get this error message:
'This action is only valid for products that are currently installed"
I have received a message that an installation update is available but I cant open the app to complete it.
Has anyone else had this problem and know how to rectify it?
Hello Gillian,
Sorry to hear that you ran into this issue. I opened a support case on your behalf so we can get you in touch with our support team. They'll be able to help you with your installation related issue. You're in good hands, and someone from our team will be in touch shortly!
