Forum Discussion
Thumbnails are not appearing in review tool, for slides containing video files
The thumbnails are not generated for comments on slides containing video files.
This issue was not happening last year. Please help
Happy first post, Alex!
It sounds like you might be experiencing an issue we recently fixed in the January 2022 update for Storyline 360. Specifically, this one:
When commenting on a slide with a video in Review 360, a screenshot of the project wouldn't display in the feedback tab.
Let us know if updating Storyline 360 and then republishing the project to Review 360 helps or if there isn't a screenshot available in the latest update. We're here to help!