Forum Discussion
Title Video Not Playing
Hi everyone,
I'm almost done with my InfoSec eLearning and have developed an animated title slide (under a mask built in Illustrator).
Unfortunately, the video & audio aren't playing automatically like they should. Has anyone had this problem before? And did you find a solution?
Here is the review link (with the video & audio not working): link
I've also uploaded the .story file.
Many thanks for any help!
- Jürgen_Schoene_Community Member
all current browser forbid autoplay of video or audio before user interaction (= CLICK) - this is the reason for the storyline play-button* before the start of the course
you have prevented exactly that with your programming - the result is that the video does not start automatically
to fix the problem - remove the slide without user interaction before the video and add instead a cover image in the player settings
result with the first slide as cover image (you should use an optimized image):
https://360.articulate.com/review/content/6ce41248-740d-4fed-a82b-0b834a272d8e/review
more infos about "autoplay audio/video"
- Chrome: https://developer.chrome.com/blog/autoplay/
- Firefox: https://support.mozilla.org/en-US/kb/block-autoplay
- iOS: https://stackoverflow.com/questions/13266474/autoplay-audio-on-mobile-safari
*storyline is testing autoplay audio on start and if autoplay is not possible the cover photo with the play button appears
- JohannesBurkeCommunity Member
Hi Jürgen,
thanks a lot for your help, it worked.
Cheers,
John