Forum Discussion

NancyOliveira's avatar
NancyOliveira
Community Member
2 years ago

trademark symbol in custom font in Rise 360 shows as incorrect font

I'm using Avenir Next World font in Rise 360 (it's my employer's required font). I've uploaded it as a custom font in Themes. It's a sans serif font. When I use Alt + 0153 to produce the trademark s...
rise 360
GeremyGortemake's avatar
GeremyGortemake
Community Member
2 years ago

Any additional updates on this or are we pretending it doesn't exist?

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 years ago

    Hi Geremy!

    Thanks for checking in on this!

    I don't have any updates to share at this time as our product team has been prioritizing other fixes. I've included you in the bug report and will update this discussion with any new developments.

    In the meantime, for your reference, here's a deeper look at how we tackle bugs.

    • LaurenF's avatar
      LaurenF
      Community Member
      7 months ago

      Hi, any update on this? We are still having this issue and the only workaround is to copy the entirety of a course into a new Rise template, for some reason that works. Obviously not ideal. Our company's compliance system flags the TM's in the serif font so this is actually a pretty time consuming 'glitch' for us.

      • KellyAuner's avatar
        KellyAuner
        Staff
        6 months ago

        Hi LaurenF,

        Thanks for reaching out about this and detailing how this issue complicates your process. I don't have an update currently, but I've shared your feedback with our team, so we'll post here with any news to share.