Forum Discussion
Transfer Articulate to Thinkific
Hi,
i am trying to upload a rise 360 web file to thinkific and i keep getting this error. Do you know what i can do to resolve it?
Expected(200) <=> Actual(400 Bad Request) excon.error.response :body => "<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<Error><Code>InvalidURI</Code><Message>Couldn't parse the specified URI.</Message><URI>/993641/multimedia_imports/shteew2etjoiesllvms1-hospitality-management-training-raw-tzg-enx-20-new-november-04-2024-15-18/hospitality-management-training-raw-Tzg_enX_/assets/Organisation%20of%20the%20Housekeeping%20Department%FF.mp3</URI><RequestId>SYDWRD6P2TJ8B0G9</RequestId><HostId>YQsvxVQXspgiaSQhJUXGtY985yuBSa9YLDVdkBmAK4jbAX2+3dcIfRu/UUyGnqs2zAU3jKhNe80=</HostId></Error>" :cookies => [ ] :headers => { "Connection" => "close" "Content-Type" => "application/xml" "Date" => "Mon
Hello karenOgidigben,
Happy to help!
Thinkific is having trouble accessing your published Rise 360 course based on the "InvalidURI" response from the error message. If you uploaded your content to a company web server, please ensure that it is publicly accessible so services like Thinkific can access the content.
If your organization restricts access to your hosting environments, try hosting your content on other services such as Amazon S3 instead.
- karenOgidigben12 months agoCommunity Member
Thank you for your response Jose.
I am actually trying to upload a web published zip file into thinkific rather than a URL. I have unzipped the file and removed that content folder then re-zipped it, but it still does not work. I am not sure what else i can do.
- LucianaPiazza12 months agoStaff
Hi karenOgidigben,
Thank you for the update.
I'd like to share a workaround that another community member mentioned. They recommended uploading the new zipped file as a multi-media lesson in Thinkific.
I hope this helps!
- karenOgidigben12 months agoCommunity Member
I may be doing something wrong but i have tried this step and it still gives me an error. Thinkific says its because Rise 360 does not support iFrame.
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