Forum Discussion
Transferring Articulate content across new accounts
Hi all,
The EMEA part of the company I work for is bound to fully incorporate into the American side of the company from next year onwards.
We, as the EMEA team own 7 separate Articulate licenses that should be renewed by the 1st of February. The American side of the company now wants to put all learning activities under one roof, so they want to incorporate our Articulate accounts into theirs.
Their plan is to end our existing EMEA contract with Courseware, and to transition all 7 of our licenses to their contract.
The big concern now is if this will or will not go down fluently, and most important, if the existing content is preserved as this transition occurs.
If anyone has more experience with transitions such as these, please let me know!
Hi there, I'm quite sure I saw a post very recently concerning the same issue (I couldn't find it) and it was not possible to transfer content from and EMEA license. I would recommend contacting support directly for the most up to date information. They will be able to advise on a process I should think.
Hi there, I'm quite sure I saw a post very recently concerning the same issue (I couldn't find it) and it was not possible to transfer content from and EMEA license. I would recommend contacting support directly for the most up to date information. They will be able to advise on a process I should think.
Hi Sam, thanks for your advice.
I also tried looking for any other posts, but they might've been deleted.
I'll make sure to get in contact with the support team, thanks!Thank you for opening a support case with us, Skender! We have received your case. Please expect one of our Customer Support Engineers to respond to you via email.
Let's continue the conversation in your support case to keep all the information in one place, but I'm happy to assist further as needed.
