Forum Discussion
Michaelokrentow
4 years agoCommunity Member
Translation export to Word not working in Storyline 3
Hi everyone,
I am using the "Translation - Export to Word" functionality for the first time in Storyline 3. The export concludes, but the file never shows up in the folder that I point the export to. I've updated to the latest version of Storyline 3, and I have tried saving it both locally and on OneDrive. I do not receive any error message at the conclusion of the translation export. Does anyone have any idea about what's going on?
- BeccaLevanCommunity Member
Welcome to E-Learning Heroes, Michael! ⭐️
Happy you reached out. So I know I understand your process of exporting; let's start with this:
- Be sure you're working on a local drive when translating the project file.
- Be sure you're using the supported Microsoft Word versions when translating: Microsoft Word 2016 or 2019 or Microsoft Office 365 (desktop apps only).
If you're already following this, open a case here as the next step so we can dig in deeper to find out what's going on!