Translation export to Word not working in Storyline 3

Question

Hi everyone,
I am using the "Translation - Export to Word" functionality for the first time in Storyline 3. The export concludes, but the file never shows up in the folder that I point the export to. I've updated to the latest version of Storyline 3, and I have tried saving it both locally and on OneDrive. I do not receive any error message at the conclusion of the translation export. Does anyone have any idea about what's going on?

beccalevan · Answer

Welcome to E-Learning Heroes, Michael! ⭐️
Happy you reached out. So I know I understand your process of exporting; let's start with this:

Be sure you're&nbsp;working on a local drive&nbsp;when translating the project file.
Be sure you're&nbsp;using the supported Microsoft Word versions&nbsp;when translating:&nbsp;Microsoft Word 2016 or 2019 or Microsoft Office 365 (desktop apps only).

If you're already following this, open a case here&nbsp;as the next step so we can dig in deeper&nbsp;to find out what's going on!

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Translation export to Word not working in Storyline 3

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