Forum Discussion
Translation is not imported
I have just received the translated files (from English to Simplified Chinese) from the translation agency. Now, I have successfully imported the .xlif files into Rise, but I still continue to see t...
Hi there, Matt. We want to try recreating this issue on our end, and we need a little more help from you. Specifically...
- What web browser were you using to author the Rise 360 course?
- Do you know which block type was deleted?
It's possible that the filler text came from a block type that can be converted to other blocks. For example, if you add a Paragraph with Heading block, then change it to a Paragraph block, the heading text is preserved in the background in case you want to switch it back.
If you know which block type caused the issue, that clue could help us nail down a solution!
I don’t know what was used/done, as we translate courses for our clients, but the client is the one making them (in this case Stryker)
This makes sense. I’ll send it to the client so they know this. It’s possible that is what happened.