Forum Discussion
Translation is not imported
Hi Alessio,
In most cases, we've found that people run into this issue when they try to manually translate the XLIFF file instead of using translation software. I would reach out to your translation agency and make sure they're using translation software for their translations.
If they confirm that they did indeed use translation software, please reach out to our Support Team so they can take a look. You can submit a case here.
In the meantime, if there's anything else I can do to help, please let me know!
This --> "In most cases, we've found that people run into this issue when they try to manually translate the XLIFF file instead of using translation software."<--Should be fixed to allow for translation via more common tool/output format.
Other Articulate products have the option to handle translations EITHER as XLIFF OR a format that 99% of the population can access/edit, but NOT RISE. Although I do appreciate that RISE is unique, it sometimes makes the "things we thought we had figured out" more challenging.
Link to enhancement request please. -T
Agreed!
