Hi everyone,
\n
I Googled pretty extensively and didn't see this come up at all, but thought I'd ask the Forums before submitting a case. I have a really HUGE file that I'm working on, and for some reason my navigation triggers keep losing their slide references. I have programmed them three separate times. For some reason, when I open my file the triggers at the end of every single section will say \"Jump to unassigned\" instead of referencing the slide that I'd previously chosen.
\n
I know this isn't an issue of copying and pasting triggers (the only other instance I found in my Google search that was similar to my issue) because I manually selected every single trigger twice already. This course is 60-90 minutes and has eight different \"paths\" that dictate navigation at the end of 12 sections, so you can imagine how time consuming it is to manually select all of the slides for each trigger. It's an enormous effort. I do NOT want to have to do it again.
\n
I've been working in this software since about 3-4 months after the first Storyline came out, and I work in it every day. This is probably not going to be an issue of me not knowing what I'm doing... just as an FYI in case you're thinking I'm just new to the software and don't know the basics. :)
Hi everyone,
\n
I Googled pretty extensively and didn't see this come up at all, but thought I'd ask the Forums before submitting a case. I have a really HUGE file that I'm working on, and for some reason my navigation triggers keep losing their slide references. I have programmed them three separate times. For some reason, when I open my file the triggers at the end of every single section will say \"Jump to unassigned\" instead of referencing the slide that I'd previously chosen.
\n
I know this isn't an issue of copying and pasting triggers (the only other instance I found in my Google search that was similar to my issue) because I manually selected every single trigger twice already. This course is 60-90 minutes and has eight different \"paths\" that dictate navigation at the end of 12 sections, so you can imagine how time consuming it is to manually select all of the slides for each trigger. It's an enormous effort. I do NOT want to have to do it again.
\n
I've been working in this software since about 3-4 months after the first Storyline came out, and I work in it every day. This is probably not going to be an issue of me not knowing what I'm doing... just as an FYI in case you're thinking I'm just new to the software and don't know the basics. :)
Hi Marissa,
\n
Thanks for reaching out! I've opened a case on your behalf so we can get you in touch with our support team. Someone will be reaching out to you shortly with the next steps for troubleshooting the behavior you're experiencing. You're in good hands, and we'll continue our conversation there!
Hi Marissa,
\n
Thanks for reaching out! I've opened a case on your behalf so we can get you in touch with our support team. Someone will be reaching out to you shortly with the next steps for troubleshooting the behavior you're experiencing. You're in good hands, and we'll continue our conversation there!
