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RobLetterman's avatar
RobLetterman
Community Member
4 months ago

Trouble Previewing Project and Publishing to Review

I have been unable to preview or publish one of my projects to Review.  I have recieve the same error message "We're sorry, something went wrong with Articulate Storyline and it might close" multiple times asking me to help fix the bug.  I have sent multiple error repots with feedback on what I was doing when it crashed.

storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    Staff
    4 months ago

    Hi Rob!

    Sorry to hear you're having trouble publishing a Storyline project to Review 360!

    Since the behavior is local to one specific file, certain elements may have caused it to become corrupted. It would be helpful to see a copy of the .story file that's giving you trouble and test the issue on our end.

    Do you mind sharing a copy here in the discussion or privately through a support case?

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