Forum Discussion

HeatherRomano's avatar
HeatherRomano
Community Member
7 years ago

Trouble uploading video to Rise

Hello,  I have been working on creating courses in Rise. For two weeks, everything was going fine. This week, however, videos won't upload. No matter what computer or internet I try, videos won't ...
rise 360
RobertKleinert-'s avatar
RobertKleinert-
Community Member
5 years ago

Now same for me. Up to now it was perfect. Now i upload Video and it says "processig" forever. 

Cleared Cache, made Reboot, tried other videos that worked before...

Amazon says thet all services are ok.

What can i do?

 Thanks in advance

Best regards

 

Robert

 EDIT: 

Now it works again. Just good to know that probably this "might" happen sometimes?!

I just wondered because it was for the first time an before that happened it worked 100%.

Hope this will not occur too often.

 

 

  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    5 years ago

    Hi there, Robert. We had a brief incident earlier today that caused problems with video uploads. We're resolved now. Let us know by clicking here if you're still having issues!