Forum Discussion
Trouble uploading video to Rise
Hello,
I have been working on creating courses in Rise. For two weeks, everything was going fine. This week, however, videos won't upload. No matter what computer or internet I try, videos won't ...
Hi, I am unable to upload videos since last night. It was working fine however since last night it just says it's uploading but the video doesn't appear and it is less than 1 GB. I'm using Chrome and have cleared the cache/cookies, etc but no result. I have uploaded videos earlier and there were no issues so not sure what's going on now. Please can you support? Thanks
Hi there Fashion Learning! So sorry to hear that you cannot upload a video to Rise.
Does it happen to just one video or all videos you upload? Have you tried other browsers and does the same issue occur?
For faster assistance, you can also open a case with us here so that you can get one-on-one help from one of our technical support engineers.
