I am disappointed. I was recently hired by a large multi-national firm to do instructional design for service training. There are three of us working on the same course. Recently, we tried to consolidate training courses, and half of the graphics disappeared. I know that it is NOT a matter of file corruption. It could be a matter of the way the files are addressed, absolutely or relatively. Since I am relatively new at using Storyline, the has become a vexing problem, and it seems to be one that has been around long enough to have been addressed - this is one of about a dozen different threads on this issue that goes back more than four years. I used Captivate for years and never had this happen. I am usually quick on the uptake when it comes to solving problems within applications, this one leaves with no leads - and the threads are not providing any kind of resolution. My fellow ID is under the gun to have a Publish-ready course by the middle of next week, and we are bogged in the mire of missing graphics. Between our distributed IDs, there are 12 of us using Storyline and we need to be able to shuffle files to one another, cut and paste scenes, and share graphics without having to jump through hoops.
I plan to become a power user of Storyline, just as I am in Captivate, but I am really having trouble getting past this one. We need help
Thumbs work - images are lost. With the number of files that I have seen sent, shared, and examined, I would have expected some resolution by now.
Sonny Boyd
Sonny, just curious, what process did you use to consolidate your three training courses?
Hi Brian. We tried several techniques. First, she copied all three versions of the course onto one computer and tested each one to make sure it worked properly - everything worked as it should. After trying drag-and-drop, which did not work, We tried cut-and-paste by scene, by slide and by graphic - I think that was the problem.
I read the two replies and we are going to try that - it looks like the answer. We had not tried it because we asked our "power user" in the Philippines to import a course for us, and it came back to us with no graphics at all, so we thought that was a problem in itself. I think he did not understand what we really wanted or how he should have done it. I just tried importing on another couple of courses and everything seems to be working so far.
Jenny has all of our current courses downloaded and ready to go. She is going to try importing the scenes and slides that we need in our master course to put this thing together. I will let you know how it works.
Thank you for the quick response and, I hope, accurate information.
Sonny Boyd
Sonny BoydThank you for the quick response and, I hope, accurate information.
Sonny, just in case it helps, here is a quick tutorial on importing slides from other SL projects, and as Walt mentioned this really is the *proper* way to do this, as opposed to copy/paste - https://community.articulate.com/series/74/articles/articulate-storyline-360-user-guide-how-to-import-slides-from-other-storyline-projects
