Forum Discussion
Trouble with loading Rise Review 360
I've never had a problem with loading Review 360 to work on my course but today I can't open it. I keep getting the error message that I include under attachments. Please help.
Hi Steven,
Still having the problem. I'll attach the screenshots I took yesterday.
Hi Bernadette!
Thanks for following up and sharing a screenshot of the error!
Is there a chance you've installed any new Google Chrome extensions recently? I've seen other users run into similar, authentication errors that were related to Chrome extensions. However, if this behavior occurs across all browsers, and clearing your browser's cache doesn't help, please connect with our support engineers through a support case.
They'd be happy to continue troubleshooting with you!
