Forum Discussion
ErinArchie-bff9
3 years agoCommunity Member
Unable to connect. Check your internet connection and try again.
I am suddenly receiving the error "Unable to connect. Check your internet connection and try again." when using the Text-to-Speech. I have internet connection not sure what the issue is
LucianaPiazza
9 months agoStaff
HI GuilhermeTeixei,
I'm sorry to hear you're running into this issue as well!
Have you tried logging out and back in? It would be helpful to know if you're experiencing the same error message or if something different is showing up on your end. As my colleagues have mentioned, we'd be happy to have you submit a support case to take a closer look or I can open one on your behalf.
GuilhermeTeixei
9 months agoCommunity Member
I don't see how that would help, but I will try. I also noticed today that my desktop apps are no longer listed on the Articulate 360 app.
- RussStill9 months agoCommunity Member
I had the same problem. Log out and log back in. Both problems will be resolved.
- GuilhermeTeixei9 months agoCommunity Member
You are actually right, RussStill ! Initially, the TTS is still a bit slow, but at least it is working now. Thank you!
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