Forum Discussion
MITOLearningDes
4 years agoCommunity Member
Unable to delete a block template
Hi team,
I'm trying to tidy up our inventory and delete some of the block templates we have. Every time I try, however, the template 'appears' to disappear from the template list, but a popup pres...
hazelB
4 years agoStaff
Hi Roxy! So sorry to hear that you're having trouble deleting a block template.
Please try the following:
2. If clearing your cache does not work, please make sure that your browser is updated.
2. If your browser is already updated and you still can't delete the block, try other supported browsers and check if you are still getting the issue. This will check if the issue is browser-specific.
3. If the issue still persists, try to access Rise in Incognito or InPrivate window. Pressing Ctrl + Shift + n for Windows, or Press ⌘ + Shift + n for Mac switches you to Incognito mode and disables all browser plugins. Sometimes browser plugins cause issues.
Let us know if you need more help!