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rodrigosaenz-bd's avatar
rodrigosaenz-bd
Community Member
2 years ago

Unable to disable Autoadvance feature

The autoadvance feature un the slide properties tab goes straight to "automatically" and it is impossible to change, the drop down menu dissapears, if by guessing I'm able to change to "by user", it automatically updates back to "autoadvance".
This is happening in the latest July 27 build. URGENT fix needed.

 

Thanks

  • Hello Rodrigo,

    Happy to help!

    I tried replicating this behavior in a new project file using Storyline 360's latest update but I was unable to do so. Here's a screenshot showing that I am able to adjust this setting no matter how many slides I place in a project: 

    I'm also not seeing this issue being reported by our other users. As a troubleshooting step, please try doing a repair of your Storyline 360 installation to see if this helps. You can also try importing your slides to a new project file in case the issue is file specific. 

    If the issue persists, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!