Forum Discussion
Unable to download characters within Storyline 360
Hi, I am taking part in the Articulate training using Storyline 360. It commenced Mon 28 May. As part of the training we were to download characters however I was not able to download any characters...
Hi Pebiana,
Sorry, you've run into such trouble accessing the Characters in Content library. I'd start by having your team ensure that the network endpoints and ports here are enabled.
If you're still having trouble after that, I'd invite you to work with our Support Engineers to dig a bit deeper into your system setup.