Forum Discussion
Unable to duplicate a course in Rise
Hi!
The previous discussion on this topic was not helpful. I have tried to duplicate a course in Rise in both Edge and Chrome. I can click on duplicate and it appears to work, but then it doesn't actually duplicate the course.
Any thoughts/suggestions?
Thank you so much!
- KarinRexCommunity Member
Can you email yourself a copy?
- MelissaMegnaCommunity Member
That did the trick! Brilliant, thank you!
- KarinRexCommunity Member
My pleasure, Melissa.
- HannahNewmanCommunity Member
Also having this issue, but I was able to duplicate previously. Is there a bug or an outage going on?
- TonyGomezCommunity Member
I was able to use the emailed copy as a workaround, but am otherwise having the same issue.
- CraigAgnew-8359Community Member
I'm having the same issue with duplication (and so are others in my team). I think it's a bug. I've sent an email to support. Hopefully it will get resolved soon.
Edit: The workaround of emailing myself a copy worked for me. Thanks, Karin!
- KarinRexCommunity Member
My pleasure, Craig.
- LeaSAgatoStaffHi there! We were experiencing issues in Rise 360 earlier today, but now everything is working normally again.If you're still having trouble duplicating your course in Rise, please open a case here (http://articulatecase.com), and we'll investigate the problem with you!