Forum Discussion

MelissaMegna's avatar
MelissaMegna
Community Member
2 years ago

Unable to duplicate a course in Rise

Hi!

The previous discussion on this topic was not helpful.  I have tried to duplicate a course in Rise in both Edge and Chrome.  I can click on duplicate and it appears to work, but then it doesn't actually duplicate the course. 

Any thoughts/suggestions? 

Thank you so much!

 

  • HannahNewman's avatar
    HannahNewman
    Community Member

    Also having this issue, but I was able to duplicate previously. Is there a bug or an outage going on?

  • TonyGomez's avatar
    TonyGomez
    Community Member

    I was able to use the emailed copy as a workaround, but am otherwise having the same issue. 

  • I'm having the same issue with duplication (and so are others in my team). I think it's a bug. I've sent an email to support. Hopefully it will get resolved soon.

    Edit: The workaround of emailing myself a copy worked for me. Thanks, Karin!

  • Hi there! We were experiencing issues in Rise 360 earlier today, but now everything is working normally again.
     
    If you're still having trouble duplicating your course in Rise, please open a case here (http://articulatecase.com), and we'll investigate the problem with you!